Shipping & Delivery
We ship Monday through Friday. You can expect your any order or first subscription box to be shipped out within 5 business days or less. Orders placed on the weekend and select holidays will be processed on the next business day. Your second subscription box will be sent out on the 12th of each month.
UK Standard delivery
The last order date for delivery before Christmas is Friday 4th December.
Standard delivery to the UK mainland (excluding Highlands) usually takes around 4 to 7 business days for delivery after being processed and shipped. And it is FREE!
Like us, we know you are aware of the impact of Coronavirus (Covid-19) and are probably exhausted by all the information coming your way. However COVID-19 has resulted in some delays in shipment and delivery. Certain postcodes seem to be experiencing longer wait times please allow up to 15 working days for delivery.
Standard international delivery is FREE! Delivery estimate 7-14 working days from dispatch.
However, if for any reason your parcel does not reach you in the stated time, please allow up to 15 working days from the date you have received your dispatch email to contact our Customer Service Dept firstname.lastname@example.org
All purchases will be made in pounds Sterling (£) and International credit card providers or banks will determine the exchange rate as required.
PLEASE NOTE, ANY ADDITIONAL DUTY OR CUSTOMS CHARGES APPLICABLE IN THE DESTINATION COUNTRY ARE PAYABLE DIRECTLY BY THE RECIPIENT.
In the event your package gets lost in transit, we will make every effort we can to assist you. However, we cannot be held responsible for packages once they have been confirmed as delivered. We strongly recommend selecting a delivery address that is safe and secure.